Terms and Conditions
Effective Date: March 11, 2025
1. Introduction
Welcome to Danny Ivan Media (DIM), aka DIM Drones ("we," "our," "us"). By using our drone services and website, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.
2. Services Provided
- We offer drone-related services, including but not limited to aerial photography, videography, inspections, mapping, and surveys.
- The scope of services will be defined in each project agreement or contract. Any additional services requested may be subject to additional fees.
- Editing and Retouching: DIM Drones provides professional editing and retouching as part of the "Post-Production" service. Requests for additional edits beyond standard adjustments may incur an extra fee. Editing and Retouching are not included in the "Straight from the camera" service.
3. Booking and Payments
- All bookings must be made in advance and confirmed through written communication.
- Payment terms will be specified in the contract. Full or partial payment may be required before service delivery.
- Cancellations must be made at least 24 hours in advance. Late cancellations may be subject to a fee.
- Payments should be made using the accepted methods detailed in the payment email. Once payment is completed, the photos and/or videos from your session will be available at dannyivanmedia.com or other means requested.
4. Client Responsibilities
- Clients must obtain any necessary permissions or authorizations for drone flights, including restricted areas.
- If required permissions are not obtained, the Drone Operator (or any service provider from DIM Drones) is not responsible for any resulting issues and no refunds will be made available.
- Clients must provide accurate details about the project location and requirements.
- Clients are responsible for ensuring a safe environment for drone operations.
- The location of the session must be made available, without interruption, to the Drone Operator (or any service provider from DIM Drones) to perform services upon arrival.
5. Drone Operations and Safety
- We comply with all local, state, and federal regulations regarding drone use.
- Our pilots are certified and will conduct flights under safe weather and environmental conditions.
- Under the discretion of the Drone Operator (or any service provider from DIM Drones), flights may be rescheduled or canceled due to safety concerns, including weather conditions or restricted airspace. You will not be charged again for a reschedule. You will not be fully refunded due to canceled services due to safety concerns outlines in "4. Client Responsibilities".
6. Intellectual Property
- All images, videos, and data captured remain the property of Danny Ivan Media, aka DIM Drones, unless otherwise agreed upon in writing.
- Clients may receive licensed copies of footage or images for personal or commercial use, subject to agreement terms.
- By engaging the DIM Drones services, the Client grants permission to use images and/or video for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.
7. Liability and Indemnification
- We are not responsible for any damages or losses resulting from drone operations unless caused by our negligence.
- Clients agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from their misuse of our services.
8. Privacy and Data Protection
- We respect user privacy and handle personal data in accordance with our Privacy Policy.
- Any data collected during drone operations will be used solely for service fulfillment and legal compliance.
9. Service Limitations and Force Majeure
- We are not liable for service delays or cancellations due to unforeseen circumstances, including but not limited to weather conditions, regulatory changes, or equipment failure.
10. Termination of Services
- We reserve the right to refuse or terminate services if a client violates these terms or engages in unlawful activities.
11. Governing Law
- These Terms and Conditions are governed by the laws of Arizona. Any disputes shall be resolved in the applicable courts within Arizona.
12. Changes to Terms and Conditions
- We may update these Terms and Conditions at any time. Clients will be notified of significant changes.
13. Contact Information
For any questions or concerns, contact us.